Terms of Use & Transaction Security
1. INTRODUCTION
The company entitled Pharmacy Natalia Pappa LP, which is a sales store with activity in the Retail sale of pharmaceuticals, is now active in e-commerce on the website tofarmakomou.gr via the Internet. The online store belongs to the company with the name «Pharmacy Natalia Pappa LP», based in the city of Ioannina, street Ch. Patsi 7 & Neofitou Douka 0, Ioannina, 45332 with VAT number 997908385 TAX OFFICE IOANNINON. The visitor / user of the website is invited to carefully read these terms of use and to visit / use the pages / services of the tofarmakomou.gr website, only if he fully accepts them. Upon the visitor / user entering this website, it is presumed that he has become aware of the terms of use, accepts these terms and waives any claim he may have made from his visit to tofarmakomou.gr. tofarmakomou.gr may modify these terms of use at any time. Visitors / users are responsible for periodically checking for changes to these terms of use. The use oftofarmakomou.gr after the above mentioned modification is considered as acceptance of the terms of use, as they were modified.
tofarmakomou.gr the right to add, modify and / or remove at any time any element and / or information contained therein as well as to temporarily or permanently suspend part or all of its services without any notice at its sole discretion.
The non-exercise by the tofarmakomou.gr of his rights under these terms does not imply his resignation from these rights. tofarmakomou.gr is not responsible for violation of these terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc. «Pharmacy Natalia Pappa LP»like tofarmakomou.gr operate under national and Community legislation and in particular the provisions of Law 2472/1997 on “Protection of the individual from the processing of personal data” and Law 3471/2006 on “Protection of personal data and privacy in the field of electronic communications”, as they apply. The personal data declared on tofarmakomou.gr and the direct manager Mrs. Natalia Pappa, will be used exclusively for reasons related to your transactions with us, the execution of your orders, the improvement of the provided services and the guarantee of the operation of the respective service and are not transferred or notified to third parties, except in cases provided by law. The client must state the true and accurate personal information requested and reserves the right to be informed at any time about the existence of the personal file, the purposes of processing, its recipients or to object to the further processing or correction of his data, in accordance with current legislation. The use of this website by each user is at his own risk. The content of this website does not and can in no way be construed as providing advice, direct or indirect encouragement to users to take any action. The evaluation of the content of this website is at the discretion of each user, who also assumes responsibility for the use of any part of it.
In case of non-acceptance of any terms of use, the use of tofarmakomou.gr is expressly prohibited.
Business ID:
•NAME: Pharmacy Natalia Pappa LP
•TAX IDENTIFICATION NUMBER: 997908385
•TAX OFFICE: IOANNINON
•HEADQUARTERS: Ioannina
•HELLENIC BUSINESS REGISTRY NUMBER: 122888829000
•HEADQUARTERS ADDRESS: Ch. Patsi 7 & Neofitou Douka 0, Ioannina, 45332
2. INFORMATION / PRODUCTS / SERVICES PROVIDED
The online store tofarmakomou.gr is committed to the quality, completeness and validity of the information provided on this website, both in terms of the identity of «Pharmacy Natalia Pappa LP», and the services provided by it under without prejudice to any technical or typographical errors which may not have been foreseen or which have occurred unintentionally or due to interruption of this website due to force majeure. In particular, tofarmakomou.gris not responsible for defective products and / or untrue information concerning the goods of its suppliers and contained in this website. The relevant responsibility lies solely with its individual suppliers.
3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS-TRADEMARKS
All content of tofarmakomou.gr including images, graphics, photos, drawings, texts, services provided and in general all files of this website, except for the explicitly mentioned exceptions (copyrights of third parties, partners and organizations), are copyright, Trademarks and service marks of tofarmakomou.gr and the company with the name «Pharmacy Natalia Pappa LP» and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. The other products or services mentioned on the web pages of this website and bearing the marks of the respective organizations, companies, partners, associations or publications, are their own intellectual property and therefore these bodies bear the relevant responsibility.
It is forbidden to copy, distribute, modify, alter, compile, format, reproduce, distribute, transfer, sell, republish, upload data to any computer (upload) in any way any information (in whole, in part or in summary) provided in this site in any way or means, including posting them on the Internet or making the information available on the Internet in any other way without the prior written permission of the company «Pharmacy Natalia Pappa LP».
4. ETHICS AND LIABILITY OF USERS / MEMBERS – DAMAGE / COMPENSATION
Visitors / users agree that they will not endanger the security of this website and that they will not prevent any user from accessing this website. Using the website for illegal purposes carries civil and criminal penalties. The visitor / user agrees and accepts that tofarmakomou.gr bears no responsibility for material with the above characteristics, which comes from third parties and is hosted on the website, while in no case can it be considered that tofarmakomou.gr embraces or accepts such content.
The user / member understands and accepts that using the services of tofarmakomou.gr he may be exposed to offensive, immoral or illegal content.
In case tofarmakomou.gr εthat any content causes moral damage or other damage to a third party, reserves the right to immediately delete this content and at the same time to terminate the account of the user / member, who violates the terms of the present. tofarmakomou.gr states that it will cooperate with any police or judicial authority, in order to reveal the identity of any user who publishes or transmits similar material or information.
Visitors / users undertake that their information submitted to tofarmakomou.gr εis complete, correct and accurate, that they comply with the rules of Greek law and especially with the provisions of telecommunications legislation, that they abstain from any illegal and contrary to good morals use of the online store tofarmakomou.gr and that they do not violate any kind of rights of third parties and, in particular, personal privacy.
In the event that a visitor / user causes technical damage to the website or the systems that transmit the website to visitors / users, he is responsible for any damage resulting from this action and assumes all costs to repair the damage.
Also, the visitor / user of tofarmakomou.gr understands and accepts that he retains the exclusive responsibility to compensate tofarmakomou.gr and its partners for any legal dispute that arises between him and third parties due to the content that he provides for posting, publication or other transfer through the services of tofarmakomou.gr as well as in case of inaccurate registration of data during its registration or updating of its data and in general in case of any violation of these terms of use.
5. DURATION
The visitor / user understands and accepts that tofarmakomou.gr reserves the exclusive right, without any prior notice, to stop using his / her passwords for his / her services and / or to stop the distribution of his / her content to the visitors / users he / she believes that they have violated the letter and the spirit of these terms of use. tofarmakomou.gr does not bear any obligation towards the visitor / user for the above interruption or for any case of claim related to the above interruption.
6. LIMITATION OF LIABILITY
The online store tofarmakomou.gr is not liable to its customers / users for damages that may arise from the execution or not of their order. tofarmakomou.gr reserves the right to deliver the goods in cases of force majeure.
No guarantee can be provided for the availability of the products, but it guarantees the timely information of the final consumers about their non-availability, either by e-mail or by telephone. The available products will be sent immediately and the order will be executed, with all the products, that is, they are immediately available.
tofarmakomou.gr makes reasonable efforts for the maintenance and availability of its content. Nevertheless, users accept that the online store tofarmakomou.gr is entitled to modify and / or temporarily or permanently suspend all or part of it with and / or without notice to users, as availability may be affected by equipment of users, from other communication networks, from the large number of people who try to use tofarmakomou.gr at the same time or for other reasons. Therefore, tofarmakomou.gr does not bear any responsibility for any kind of damage (positive, negative, negligent, intra-contractual or other) resulting from the inability of users to access it, the termination of all or parts of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors. In any case, tofarmakomou.gr reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for reasons of maintenance or upgrade or for any reason.
It also does not guarantee that the pages, services, options and contents will be provided without interruption, without errors, that this website will be secure, that errors will be corrected on this website or that the server makes it available tofarmakomou.gr has no viruses or other harmful elements. The cost of any corrections or services is borne by the visitor / user and in no case tofarmakomou.gr.
7. CONTRACT
The offers in the online store tofarmakomou.gr are not binding. A contract between the customer and the company is concluded by placing an order through the special order form from the customer and accepting it from the online store tofarmakomou.gr .The order is accepted by sending a confirmation email or by delivering the ordered goods.
8. PAYMENT METHODS
i) The customer / user of the online store tofarmakomou.gr an pay the amount of the order with each credit card (VISA), as well as with each credit or debit card. The online store tofarmakomou.gr does not support the possibility of payment through installments.
ii) The customer / user of the online store tofarmakomou.gr can pay the amount of the order by cash on delivery with an additional cost of € for Greece. For orders from € and over the cost of cash on delivery is free for Greece.
iii) The customer / user of the online store tofarmakomou.gr can pay the amount of the order through Bank Deposit. In this case you will need to deposit the total amount of your order in the following bank account. It is reminded that in order to successfully complete your order you must send us the proof of deposit (photo, screenshot etc) to info@tofarmakomou.gr.
National Bank of Greece
IBAN: GR7001107940000079400967927
Beneficiary: Pharmacy Natalia Pappa LP
9. DELIVERY
(1) The online store tofarmakomou.gr is obliged to deliver the ordered goods to the address indicated by the customer.
(2) Deliveries are made only to postal addresses within Greece exclusively through the courier company that cooperates with «Pharmacy Natalia Pappa LP».
(3)Deliveries are charged with the respective shipping costs, as mentioned below:
i) Greece: For orders up to € the shipping cost is € . In case of cash on delivery method, the additional cost is € .
ii) Greece: For orders from € and over the shipping cost is free, as well as cash on delivery if it has been selected as a method of payment.
(4) Deliveries are usually made within two – three working days. This provision is not, however, binding.
(5)In case all the desired products are not in the warehouse, only those that are available will be sent and the customer / user will be informed about the non-availability of these products, by phone or e-mail, immediately, within the same day order preparation. In no case, that is, will there be a partial shipment of products or a wait for shipment, until the availability of all products is achieved. Therefore, for non-available products the order will be considered as if it has not been done. It is noted, however, that the tactic of the online store tofarmakomou.gr is the daily control of the availability of products and the immediate updating of its website.
(6)The various product offerings are valid until stocks are exhausted.
10. POSSIBILITY OF RETURNING GOODS AND WITHDRAWAL:
Α)
In case of defective product
If the ordered product is defective, the customer has the right to return it within 5 minutes from the time of receipt with a charge for the shipment of the store tofarmakomou.gr, after the customer has previously stated the exact time and within a reasonable time defect of the product, either by e-mail to sales@tofarmakomou.gr, or by phone to +30 25610 68660. tofarmakomou.gr explicitly states that the return in this case will be made exclusively through its staff and that in no case will money be refunded, but the customer / user will be able to place a new order of the same amount and costs of the new mission will be borne by the catering business.
Β)
In case of dislike or unsuitable product
In case a product of the order is found by the customer after receiving it that he does not like, he has the right to return it at his own expense, after informing about this action the online store or via e-mail at sales @tofarmakomou.gr, or by phone at +30 25610 68660. In this case too, no refund is made and he will be able to place a new order of an equal amount with the shipping costs borne by him (customer / user).
In any case, if the product has been used, or worn by the customer, tofarmakomou.gr reserves the right to make a corresponding reduction of its value
11. ORDER CANCELLATION
Orders can be canceled until 23:59 on the day of order preparation without penalties. In order for the customer / user to cancel his order, he must send an e-mail with all the necessary details to the address sales@tofarmakomou.gr, or by phone to +30 25610 68660. No charge is made for the cancellation of a order that has not been submitted in the execution process.
The Company reserves the right to cancel an order for reasons of force majeure or for various other reasons that may arise in relation to the customer / user, such as inability to pay, non-receipt of the product without reason, unknown or incomplete recipient address and for reasons concerning the internal operation of the online store tofarmakomou.gr ,such as lack of reserves, product withdrawal, etc.
12. PRICES
The prices of the products that appear in the online store tofarmakomou.gr can be modified at any time without notice. In any case, however, the customer at the time of receipt of the product ordered will pay the price indicated at the time of order. Products on offer are expressly displayed as an offer and are valid until stocks are exhausted and only for the time period set for the promotion. The prices displayed on this website are in Euros and include 24% VAT and luxury tax. In case the VAT rate is adjusted before accepting the confirmation of your order, then the new VAT rate applies
13. APPLICABLE LAW
This contract is governed by Greek law. Competent courts for any legal dispute arising from the execution of this are exclusively the Courts of Ioannina. Any provision of the above General Terms becomes contrary to law, automatically ceases to apply, without prejudice to the validity of the other terms. This constitutes the entire agreement between tofarmakomou.gr and the visitor / user / customer of the website and the services and binds only them. No modification of these terms will be considered and will not be part of the contract concluded, if it has not been formulated in writing and has not been incorporated in it. It is repeated that tofarmakomou.grmay modify these terms of use at any time.
14. DATA PROTECTION
The personal data of the customer / user are confidentially managed, while they are used and processed under the applicable data protection legislation. Finally, it is explicitly noted that no credit or debit card number can be stored in the system of tofarmakomou.gr. For more information see the Privacy Policy of tofarmakomou.gr Updated: Monday, 20 March 2023